The Morelly Process

Your IT, aligned to your growth.

Discover our proven 4-step process to reduce risk, improve performance, and scale confidently.

Align Your IT With Your Business Goals

Most businesses don’t need more IT support. They need the right strategy.

At Morelly, we replace the break-fix IT cycle with a proactive, end-to-end solution designed for growth. Through our structured four-step process, we streamline your systems, reduce downtime, and give you confidence in every IT decision.

It all starts with a 12-month IT Success Roadmap.

100% no-obligation, confidential and complimentary.

Our Process, Step by Step

Step 1: IT Success Roadmap

Investment: Free
Time: Across x2 1-hour sessions

Discovery Meeting

We begin with a one-hour consultation to uncover what’s holding your tech back. We will:

Assess your current systems
Clarify pain points and inefficiencies
Understand your short and long-term goals

Recommendation Session

We’ll deliver your 12-month IT Success Roadmap: a clear plan for moving forward, complete with a quote. This includes:

Findings and key insights
Recommended strategy
Next steps and cost breakdown

Step 2: Onboarding

Investment: Customised for you
Time: 3 months

In just three months, we’ll fully transition your business into your ideal IT set-up.

Audit

We begin with a comprehensive IT audit to uncover what’s working, what’s not, and what needs upgrading. We will assess your:

Hardware and software
Floor plans and access systems
Network contracts
Vendors

Setup

We then tailor your setup to match best practices and boost day-to-day efficiency. You can expect:

Security provisions
Data backups
Accounts organisation
Reconfigured platforms

Network

Expect a seamless transition with a fully secured, business-ready network. Where needed, we’ll help:

Update network hardware
Engage electricians
Replace routers, switches, access points, and more

You’ll also receive a transition schedule, so you know what’s happening and when.

Step 3: Streamlining

Investment: Customised for you
Time: 3 months

Next, we remove outdated systems, repurpose existing hardware, and map your IT future.

Decomissioning

Safely retire outdated or redundant systems to reduce complexity and improve performance.

Avoid costly project fees
Enhance system performance
Mitigate security risks

Reformatting

Most MSPs charge hourly for this. We include it. We ask clients to purchase 3–5 new devices, then reformat and upgrade the rest using existing hardware. This keeps costs low while improving your infrastructure.

Streamline user experiences
Improve system speed and reliability
Avoid hourly costs

Development Planning

We’ll map out your tech future with a clear visual plan and strategy to guide upgrades, budgets, and responsibilities over a 3-5 year timeframe.

A tech footprint visual map
A tech upgrade strategy with estimated impacts
Tailored budget projections
A timeline of when upgrades should be implemented

Step 4: Implementation

Investment: Customised for you
Time: 6 months

With your roadmap in place, we’ll bring your IT strategy to life, implementing key projects, reducing friction, and setting you up for long-term confidence and clarity.

Update Tech Footprint Maps

Reduce downtime and confusion by having relevant information and contacts readily available.

Project Reports

Ensure projects are completed on time and within budget, with clear and concise reports.

Request Information for the Virtual CTO Role

Maintain oversight of operations and make smarter business decisions.

Deliver an EOL Report for Budgeting

Plan ahead and avoid unexpected costs when managing hardware and software.

Improvement Recommendations

A formal meeting where we identify areas of risk and steps you can take moving forward.

Re-sign for a 12-36 Month Term

You’ll be able to re-sign with us to ensure consistent IT support at predictable costs.

At Morelly, we do more than manage your technology. We become your Virtual CTO, ensuring your IT evolves with your business while you focus on what matters most.

Have a question about our approach?

How is pricing structured?

There is no bulk onboarding cost; instead, a flat monthly fee covers user support, internet setup, network installation, and more.

Do I need to bring anything to the meetings?

For the post-onboarding meeting, please bring all key information needed to complete your Tech Footprint. This includes contacts, systems, and access details.

Are there any hardware costs?

Possibly. We’ll outline any hardware requirements during the decommissioning phase.

Hear From Businesses We Support

Sam Turnbull

TOBCO

“The team at Morelly® saved our business thousands with our recent cloud migration. The removal of our complex server infrastructure made managing and ensuring our workforce remained productive during COVID-19 a breeze. Thank you Morelly® for being awesome!”

Dr. Grace Stephen

Wholesome Health Chiropractic

“I worked with Morelly® strategy which has led to working with Morelly® on multiple aspects of my business. They have helped me grow and stuck with me through thick and thin. I couldn’t have done it without them.”

Dr. Doug Warne

Murwillumbah Respiratory Clinic

“During the early stages of the COVID-19 pandemic the team at Morelly® setup our COVID-19 testing clinic in a matter of days. Their phone system product is a fully functional system with SMS, Fax, Voice and Video [Telehealth] functionality, enabling us to work safely, securely and cost effectively. Their speedy and reliable service is great!”

Smarter IT Starts Here
Get Your Free 12-month IT Success Roadmap

Say goodbye to reactive fixes, hidden costs, and underperforming systems. With Morelly’s expert support and a tailored 12-month IT roadmap, you’ll finally have the clarity, structure, and confidence to grow, without tech holding you back.